SIA Door Supervisor

About the Course

Do you care about your community and want to help create safer public spaces?
Then the SIA CCTV Operator Course at ICCS is the right choice for you. Working as a CCTV operator plays a vital role in public protection and offers an exciting entry point into the UK’s private security sector.

ICCS is an SIA-approved training centre, offering high-quality CCTV operator training designed to meet the requirements of the Security Industry Authority and the Private Security Industry Act 2001.

This course is essential for anyone wishing to gain an SIA CCTV licence and work professionally within the industry.

Introduction

The SIA CCTV Operator Course is a mandatory qualification for individuals who wish to work as CCTV operatives in the UK. Holding a valid SIA licence is a legal requirement under the Security Industry Act 2001.

The role of a CCTV operator is diverse and extends across many sectors including retail, corporate environments, transport, public buildings, events, and more. This course develops the core skills and knowledge needed to monitor CCTV systems, respond to incidents, and work safely and legally within the private security industry.

Successful completion of this course also provides progression opportunities into areas such as security guarding and door supervision.

Course Contents

The CCTV Operator qualification consists of three units:

1. Working within the Private Security Industry

This introductory module covers essential topics such as:

Private security industry overview
Legal responsibilities
Health & safety and fire safety
Emergency procedures
Effective communication and customer service

2. Working as a CCTV Operator in the Private Security Industry

A detailed understanding of the role, including:

CCTV codes of practice
Operational procedures and guidelines
Relevant legislation
Communication and emergency protocols
Functions and components of CCTV systems
Control room health & safety

3. Practical Operation of CCTV Equipment

Hands-on learning that includes:

Operating CCTV systems
Monitoring live and recorded footage
Incident identification and response
Using CCTV equipment safely and effectively

Assessment and Examination

At the end of the course, learners must complete:

Two written examinations
One practical assessment

Passing all assessments is required to obtain the recognised qualification and apply for the SIA CCTV Operator Licence.

Purpose of CCTV Operators

CCTV operators play a crucial role in public safety. Their responsibilities include:

Monitoring premises and public areas
Identifying and responding to suspicious activities
Protecting people, property and assets
Ensuring evidence is managed correctly
Taking prompt action when incidents occur

Only licensed CCTV operators are authorised to work within the UK private security industry.

Key Responsibilities

Maintain the security of the site
Stay vigilant throughout the shift
Ensure CCTV systems are fully operational
Report incidents accurately
Handle recorded evidence correctly and securely

Benefits of the CCTV Operator Course

Gain essential skills for a high-demand security role
Improve knowledge of health & safety and incident reporting
Open opportunities in multiple industries
Develop strong observational and communication skills
Build a foundation for advanced security qualifications

Jobs and Salary

CCTV operators are employed in:

Retail and shopping centres
Corporate offices
Airports and transport hubs
Public venues and events
Hospitals and government buildings

Book Your SIA CCTV Operator Course with ICCS

Start your journey towards a rewarding security career with ICCS.
As one of the leading training providers, we offer high-quality SIA CCTV training with experienced instructors and excellent learner support.